PPCA Fundamentals:
How to Hire Staff
Finding and training reliable, professional staff is one of the biggest challenges for growing a pet sitting and dog walking business. The PPCA Hiring Course gives you a proven, step-by-step system to hire the right people, onboard them efficiently, and set consistent standards across your team.
This course is ideal for anyone just getting started with hiring or for those looking to improve and streamline their existing process. It includes all the tools, templates, and real-world examples you need to build a team that supports your business growth while delivering exceptional care to every client.
This hiring process has been refined over five years and is proven to attract and select successful pet sitting and dog walking staff. Hundreds of hires across multiple pet care businesses of all sizes have already benefited from the methods taught in this course, consistently resulting in reliable, high-performing teams.
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Combine with CPS-DW Team Training
This course works perfectly as a standalone resource, giving you everything you need to hire and train staff effectively. For maximum impact, it is also designed to seamlessly integrate with CPS-DW Team Training, allowing you to certify your entire team, maintain consistent standards, and streamline staff onboarding across your business.
Hiring Course: For Pet Sitting and Dog Walking Staff
Hiring Document Pack
Download the Document Pack
Help Wanted Ad, Job Description, and Application
The Help Wanted Ad
Redirect Page – Example
Selecting Candidates
How to Conduct the Phone Interview
Invite Candidates to the Phone Interview
What NOT to Ask During an Interview
Example Phone Interview #1 – Good Applicant
Example Phone Interview #2 – Decided not to hire
Example Phone Interview #3 – Not so good
The In-Person Interview
In-Person Interview and Scorecard Instructions
Making Your Hiring Decision
Reference Interview
Reference Interview Instructions
Onboarding New Hires
The Offer Letter and Background Check
Orientation Instructions
Rejecting Candidates
HR Considerations
HR Rules and Laws
How to Create Your Employee Handbook
Termination
Exit Interview
Management Considerations
Example Emails
Example Emails